PRIVACY POLICY
Last updated January 01, 2025
This Privacy Notice for Dahlia Robotics GmbH (‚we‘, ‚us‘, or ‚our‘), describes
how and why we might access, collect, store, use, and/or share (‚process‘) your
personal information when you use our services (‚Services‘), including when
you:
* Download and use our mobile application (Dahlia Remote Control), or any
other application of ours that links to this Privacy Notice
* Engage with us in other related ways, including any sales, marketing, or
events
Questions or concerns?Reading this Privacy Notice will help you understand your
privacy rights and choices. We are responsible for making decisions about how
your personal information is processed. If you do not agree with our policies
and practices, please do not use our Services. If you still have any questions
or concerns, please contact us at gdpr@dahliarobotics.com.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can find out
more details about any of these topics by clicking the link following each key
point or by using ourtable_of_contentsbelow to find the section you are looking
for.
What personal information do we process? When you visit, use, or navigate our
Services, we may process personal information depending on how you interact
with us and the Services, the choices you make, and the products and features
you use. Learn more about personal_information_you_disclose_to_us.
Do we process any sensitive personal information?Some of the information may be
considered ’special‘ or ’sensitive‘ in certain jurisdictions, for example your
racial or ethnic origins, sexual orientation, and religious beliefs. We do not
process sensitive personal information.
Do we collect any information from third parties? We do not collect any
information from third parties.
How do we process your information? We process your information to provide,
improve, and administer our Services, communicate with you, for security and
fraud prevention, and to comply with law. We may also process your information
for other purposes with your consent. We process your information only when we
have a valid legal reason to do so. Learn more about how_we_process_your
information.
In what situations and with which parties do we share personal information? We
may share information in specific situations and with specific third parties.
Learn more about when_and_with_whom_we_share_your_personal_information.
How do we keep your information safe? We have adequate organisational and
technical processes and procedures in place to protect your personal
information. However, no electronic transmission over the internet or
information storage technology can be guaranteed to be 100% secure, so we
cannot promise or guarantee that hackers, cybercriminals, or other unauthorised
third parties will not be able to defeat our security and improperly collect,
access, steal, or modify your information. Learn more about how_we_keep_your
information_safe.
What are your rights? Depending on where you are located geographically, the
applicable privacy law may mean you have certain rights regarding your personal
information. Learn more about your_privacy_rights.
How do you exercise your rights? The easiest way to exercise your rights is by
visiting gdpr@dahliarobotics.com, or by contacting us. We will consider and act
upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review_the
Privacy_Notice_in_full.
TABLE OF CONTENTS
1._WHAT_INFORMATION_DO_WE_COLLECT?
2._HOW_DO_WE_PROCESS_YOUR_INFORMATION?
3._WHAT_LEGAL_BASES_DO_WE_RELY_ON_TO_PROCESS_YOUR_PERSONAL_INFORMATION?
4._WHEN_AND_WITH_WHOM_DO_WE_SHARE_YOUR_PERSONAL_INFORMATION?
5._DO_WE_OFFER_ARTIFICIAL_INTELLIGENCE-BASED_PRODUCTS?
6._HOW_LONG_DO_WE_KEEP_YOUR_INFORMATION?
7._HOW_DO_WE_KEEP_YOUR_INFORMATION_SAFE?
8._DO_WE_COLLECT_INFORMATION_FROM_MINORS?
9._WHAT_ARE_YOUR_PRIVACY_RIGHTS?
10._CONTROLS_FOR_DO-NOT-TRACK_FEATURES
11._DO_WE_MAKE_UPDATES_TO_THIS_NOTICE?
12._HOW_CAN_YOU_CONTACT_US_ABOUT_THIS_NOTICE?
13._HOW_CAN_YOU_REVIEW,_UPDATE,_OR_DELETE_THE_DATA_WE_COLLECT_FROM_YOU?
1. WHAT INFORMATION DO WE COLLECT?
**** Personal information you disclose to us ****
In Short:We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you
express an interest in obtaining information about us or our products and
Services, when you participate in activities on the Services, or otherwise when
you contact us.
Personal Information Provided by You. The personal information that we collect
depends on the context of your interactions with us and the Services, the
choices you make, and the products and features you use. The personal
information we collect may include the following:
* email addresses
* usernames
* passwords
* farming configuration
* connection credentials to connect to the machine through wifi
Sensitive Information. We do not process sensitive information.
Application Data. If you use our application(s), we also may collect the
following information if you choose to provide us with access or permission:
* Geolocation Information. We may request access or permission to track
location-based information from your mobile device, either continuously
or while you are using our mobile application(s), to provide certain
location-based services. If you wish to change our access or permissions,
you may do so in your device’s settings.
* Mobile Device Access. We may request access or permission to certain
features from your mobile device, including your mobile device’s camera,
microphone, sensors, storage, wifi, and other features. If you wish to
change our access or permissions, you may do so in your device’s
settings.
* Mobile Device Data. We automatically collect device information (such as
your mobile device ID, model, and manufacturer), operating system,
version information and system configuration information, device and
application identification numbers, browser type and version, hardware
model Internet service provider and/or mobile carrier, and Internet
Protocol (IP) address (or proxy server). If you are using our application
(s), we may also collect information about the phone network associated
with your mobile device, your mobile device’s operating system or
platform, the type of mobile device you use, your mobile device’s
unique device ID, and information about the features of our application
(s) you accessed.
* Push Notifications. We may request to send you push notifications
regarding your account or certain features of the application(s). If you
wish to opt out from receiving these types of communications, you may
turn them off in your device’s settings.
This information is primarily needed to maintain the security and operation of
our application(s), for troubleshooting, and for our internal analytics and
reporting purposes.
All personal information that you provide to us must be true, complete, and
accurate, and you must notify us of any changes to such personal information.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short:We process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention, and to
comply with law. We may also process your information for other purposes with
your consent.
We process your personal information for a variety of reasons, depending on how
you interact with our Services, including:
* To deliver and facilitate delivery of services to the user.We may process
your information to provide you with the requested service.
* To respond to user inquiries/offer support to users.We may process your
information to respond to your inquiries and solve any potential issues
you might have with the requested service.
* To send administrative information to you.We may process your information
to send you details about our products and services, changes to our terms
and policies, and other similar information.
* To fulfil and manage your orders. We may process your information to
fulfil and manage your orders, payments, returns, and exchanges made
through the Services.
* To request feedback.We may process your information when necessary to
request feedback and to contact you about your use of our Services.
* To send you marketing and promotional communications.We may process the
personal information you send to us for our marketing purposes, if this
is in accordance with your marketing preferences. You can opt out of our
marketing emails at any time. For more information, see ‚WHAT_ARE_YOUR
PRIVACY_RIGHTS?‘ below.
* To protect our Services. We may process your information as part of our
efforts to keep our Services safe and secure, including fraud monitoring
and prevention.
* To identify usage trends. We may process information about how you use
our Services to better understand how they are being used so we can
improve them.
* To save or protect an individual’s vital interest. We may process your
information when necessary to save or protect an individual’s vital
interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short:We only process your personal information when we believe it is
necessary and we have a valid legal reason (i.e. legal basis) to do so under
applicable law, like with your consent, to comply with laws, to provide you
with services to enter into or fulfil our contractual obligations, to protect
your rights, or to fulfil our legitimate business interests.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain
the valid legal bases we rely on in order to process your personal information.
As such, we may rely on the following legal bases to process your personal
information:
* Consent.We may process your information if you have given us permission
(i.e. consent) to use your personal information for a specific purpose.
You can withdraw your consent at any time. Learn more about withdrawing
your_consent.
* Performance of a Contract. We may process your personal information when
we believe it is necessary to fulfil our contractual obligations to you,
including providing our Services or at your request prior to entering
into a contract with you.
* Legitimate Interests. We may process your information when we believe it
is reasonably necessary to achieve our legitimate business interests and
those interests do not outweigh your interests and fundamental rights and
freedoms. For example, we may process your personal information for some
of the purposes described in order to:
* Send users information about special offers and discounts on our products
and services
* Analyse how our Services are used so we can improve them to engage and
retain users
* Diagnose problems and/or prevent fraudulent activities
* Understand how our users use our products and services so we can improve
user experience
* Legal Obligations. We may process your information where we believe it is
necessary for compliance with our legal obligations, such as to cooperate
with a law enforcement body or regulatory agency, exercise or defend our
legal rights, or disclose your information as evidence in litigation in
which we are involved.
* Vital Interests. We may process your information where we believe it is
necessary to protect your vital interests or the vital interests of a
third party, such as situations involving potential threats to the safety
of any person.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short:We may share information in specific situations described in this
section and/or with the following third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We may share
your data with third-party vendors, service providers, contractors, or agents
(‚third parties‘) who perform services for us or on our behalf and require
access to such information to do that work. We have contracts in place with our
third parties, which are designed to help safeguard your personal information.
This means that they cannot do anything with your personal information unless
we have instructed them to do it. They will also not share your personal
information with any organisation apart from us. They also commit to protect
the data they hold on our behalf and to retain it for the period we instruct.
The third parties we may share personal information with are as follows:
* Functionality and Infrastructure Optimisation
Cloud Firestore
* User Account Registration and Authentication
Firebase Authentication
We also may need to share your personal information in the following
situations:
* Business Transfers. We may share or transfer your information in
connection with, or during negotiations of, any merger, sale of company
assets, financing, or acquisition of all or a portion of our business to
another company.
* Affiliates.We may share your information with our affiliates, in which
case we will require those affiliates to honour this Privacy Notice.
Affiliates include our parent company and any subsidiaries, joint venture
partners, or other companies that we control or that are under common
control with us.
5. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
In Short:We offer products, features, or tools powered by artificial
intelligence, machine learning, or similar technologies.
As part of our Services, we offer products, features, or tools powered by
artificial intelligence, machine learning, or similar technologies
(collectively, ‚AI Products‘). These tools are designed to enhance your
experience and provide you with innovative solutions. The terms in this Privacy
Notice govern your use of the AI Products within our Services.
Our AI Products
Our AI Products are designed for the following functions:
* Image analysis
How We Process Your Data Using AI
All personal information processed using our AI Products is handled in line
with our Privacy Notice and our agreement with third parties. This ensures high
security and safeguards your personal information throughout the process,
giving you peace of mind about your data’s safety.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short:We keep your information for as long as necessary to fulfil the
purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for
the purposes set out in this Privacy Notice, unless a longer retention period
is required or permitted by law (such as tax, accounting, or other legal
requirements).
When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymise such information, or, if this
is not possible (for example, because your personal information has been stored
in backup archives), then we will securely store your personal information and
isolate it from any further processing until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short:We aim to protect your personal information through a system of
organisational and technical security measures.
We have implemented appropriate and reasonable technical and organisational
security measures designed to protect the security of any personal information
we process. However, despite our safeguards and efforts to secure your
information, no electronic transmission over the Internet or information
storage technology can be guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorised third parties
will not be able to defeat our security and improperly collect, access, steal,
or modify your information. Although we will do our best to protect your
personal information, transmission of personal information to and from our
Services is at your own risk. You should only access the Services within a
secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short:We do not knowingly collect data from or market to children under 18
years of age.
We do not knowingly collect, solicit data from, or market to children under 18
years of age, nor do we knowingly sell such personal information. By using the
Services, you represent that you are at least 18 or that you are the parent or
guardian of such a minor and consent to such minor dependent’s use of the
Services. If we learn that personal information from users less than 18 years
of age has been collected, we will deactivate the account and take reasonable
measures to promptly delete such data from our records. If you become aware of
any data we may have collected from children under age 18, please contact us at
gdpr@dahliarobotics.com.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:
In some regions, such as the European Economic Area (EEA), United Kingdom (UK),
and Switzerland, you have rights that allow you greater access to and control
over your personal information. You may review, change, or terminate your
account at any time, depending on your country, province, or state of
residence.
In some regions (like the EEA, UK, and Switzerland), you have certain rights
under applicable data protection laws. These may include the right (i) to
request access and obtain a copy of your personal information, (ii) to request
rectification or erasure; (iii) to restrict the processing of your personal
information; (iv) if applicable, to data portability; and (v) not to be subject
to automated decision-making. In certain circumstances, you may also have the
right to object to the processing of your personal information. You can make
such a request by contacting us by using the contact details provided in the
section ‚HOW_CAN_YOU_CONTACT_US_ABOUT_THIS_NOTICE?‘ below.
We will consider and act upon any request in accordance with applicable data
protection laws.
If you are located in the EEA or UK and you believe we are unlawfully
processing your personal information, you also have the right to complain to
your Member_State_data_protection_authority or UK_data_protection_authority.
If you are located in Switzerland, you may contact the Federal_Data_Protection
and_Information_Commissioner.
Withdrawing_your_consent: If we are relying on your consent to process your
personal information, you have the right to withdraw your consent at any time.
You can withdraw your consent at any time by contacting us by using the contact
details provided in the section ‚HOW_CAN_YOU_CONTACT_US_ABOUT_THIS_NOTICE?‘
below.
However, please note that this will not affect the lawfulness of the processing
before its withdrawal nor, will it affect the processing of your personal
information conducted in reliance on lawful processing grounds other than
consent.
Opting_out_of_marketing_and_promotional_communications:You can unsubscribe from
our marketing and promotional communications at any time by replying ‚STOP‘ or
‚UNSUBSCRIBE‘ to the SMS messages that we send, or by contacting us using the
details provided in the section ‚HOW_CAN_YOU_CONTACT_US_ABOUT_THIS_NOTICE?‘
below. You will then be removed from the marketing lists. However, we may still
communicate with you — for example, to send you service-related messages that
are necessary for the administration and use of your account, to respond to
service requests, or for other non-marketing purposes.
If you have questions or comments about your privacy rights, you may email us
at gdpr@dahliarobotics.com.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications
include a Do-Not-Track (‚DNT‘) feature or setting you can activate to signal
your privacy preference not to have data about your online browsing activities
monitored and collected. At this stage, no uniform technology standard for
recognising and implementing DNT signals has been finalised. As such, we do not
currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a standard
for online tracking is adopted that we must follow in the future, we will
inform you about that practice in a revised version of this Privacy Notice.
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short:Yes, we will update this notice as necessary to stay compliant with
relevant laws.
We may update this Privacy Notice from time to time. The updated version will
be indicated by an updated ‚Revised‘ date at the top of this Privacy Notice. If
we make material changes to this Privacy Notice, we may notify you either by
prominently posting a notice of such changes or by directly sending you a
notification. We encourage you to review this Privacy Notice frequently to be
informed of how we are protecting your information.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at
gdpr@dahliarobotics.com or contact us by post at:
Dahlia Robotics GmbH
Lichtenbergstraße 8
Garching, Bavaria 85748
Germany
* 13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request
access to the personal information we collect from you, details about how we
have processed it, correct inaccuracies, or delete your personal information.
You may also have the right to withdraw your consent to our processing of your
personal information. These rights may be limited in some circumstances by
applicable law. To request to review, update, or delete your personal
information, please visit: gdpr@dahliarobotics.com.